We Use Cookies

STATEMENT ON COOKIES

By using our website, you agree to our Terms & Conditions.

When you visit our websites we use cookies. Cookies allow us to identify the computer or device you’re using to access our website – but we can’t identify you personally.

You can set up your web browser to refuse cookies, but this means you won’t be able to purchase from our website or use all of its features.

What we use cookies for
Storing what’s in your shopping basket: This allows us to ensure the basket is correct as you view  our product ranges.
Collecting information: This means we can learn more about how you use our website so we can improve our products and online experience.
Tailoring your experience: Cookies allow us to provide you with information, products and services that we think you’ll find interesting
Making our marketing relevant: We can show you relevant offers and promotions on our own websites and through our advertising networks.

Email newsletters
If you receive our email updates, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt-out of this in any email we send.

Types of cookies we use
Here are the types of cookies our website may use and some more details about what they’re used for:

  • Application Cookies

These cookies allow us to make sure you get the best possible experience on our website. They’re essential for you to be able to search and buy online with us.

  • Behavioural Cookies

Behavioural Cookies help us provide you with an online experience that’s tailored to your needs. They help us show you the most relevant content, based on your preferences.

  • Analytical Cookies

These cookies help us understand how our customers are using the website, so we can make things better.
We also monitor which of our marketing activities generates traffic to our websites using cookies.

COOKIES - QUICK GUIDE
Read through this section for all you need to know about what cookies are and how we use them.

What are cookies?
Cookies are small text files placed on your computer by us or our partners. They let us identify the device you’re using – but not you personally. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you’re using – so if you’re using a desktop computer as well as a mobile, different data will be collected for each.

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies. Only the owner of the cookie can see the anonymous information it collects.

You can choose to accept all cookies, or reject all cookies by changing your internet browser settings. If you don’t accept cookies, some features of our website won’t work. For example, you won’t be able to make a purchase.

How we use cookies
We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:
• Make it possible for you to use our website
• Show you information and offers that are relevant to you
• Find out more about how our customers use the site

Buying our products online
When you’re buying something on our website, we need to use cookies to keep track of what you’re booking as you move through each stage of the buying process.

Keeping track of your searches and preferences
Your recent searches and shortlisted preferences are recorded using cookies.

If you’ve searched for a product, left our website and then you come back later, the search panel will NOT keep the information you provided before, so you will need to fill everything in again.

Improving your experience
We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us when we’re considering future product.

We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience.

Making your experience personal
When you’re on our website, we might interact with you or show you personalised information and offers anonymously. Cookies help us to do this by letting us know how you’re using our website on your particular computer or device, which means we can work out what’s most relevant to your preferred viewing platform.

Receive our email newsletters? We link information from cookies with your email registration details so we can tailor the information we send you – unless you tell us not to. You’ll be given the chance to opt-out on every email we send you.

REFUSING COOKIES AND CHANGING YOUR MIND AFTER YOU'VE ACCEPTED

Refusing cookies
You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.

Changing your mind after you’ve accepted our cookies
If you change your mind after you’ve accepted our cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You’ll then need to change your browser settings to refuse cookies in future.

Just so you know, you won’t be able to benefit from all the features of our website and email newsletters or purchase from us if you refuse cookies.